Aetna Information
The University of Chicago Health Plan (UCHP) has contracted with Aetna to administer UCHP plan benefits. UCHP continues to provide comprehensive health care benefits through UChicago Medicine facilities including the University of Chicago Medical Center and Ingalls. As the UCHP administrator, Aetna simply helps UCHP provide customer service and medical management services. Aetna also enables UCHP membership to better access health tools, resources and programs, such as a 24-hour Informed Nurse Healthline and online access to Plan information.
Aetna’s Member Service Representatives are ready to help you. You can contact a Member Service Representative by calling 855-824-3632. They are here to answer any questions you have about UCHP coverage Monday through Friday from 8:00 am to 5:00 pm.
You can go to the Aetna DocFind site for UCHP to find a listing of the UCHP providers that are available to you and your family, or log in to your member website at Aetna.com.
On your member website at Aetna.com you can:
- Pull up your member ID card
- Search for providers
- Find nearby walk-in clinics
- Pay claims
- View benefits
- Access no-cost health and wellness information
Click here for machine readable file to publicly disclose for all covered items at in network rates and out of network allowed amounts (effective 7/1/22).
For the Aetna Federal Notice, please click here.